common problem
FAQ
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ANSWERS? WE'VE GOT THEM.
Shipping service
Is there any delivery service within Hong Kong?
Of course there is! Free delivery for orders over HK$900. If it is less than HK$900, you can use our special shipping price to ship the item.
How long does it take to deliver the goods?
It usually takes about 1-2 working days for our products to be delivered.
Are there any additional charges?
no! We are a company with more than 25 years of history, and there are many different companies in the market who trust us as their wholesaler (such as modern beauty center, ocean park...) and can buy with confidence at wholesale prices!
RETURNES
DO YOU EXCHANGE/RETURN ANY DEFECTIVE PRODUCTS?
We have 7 days product exchange guarantee policy. If you have any problems if your product please don't hesistant to contact us.
WARRANTY
Do you have warranty for the product that I purchased?
Yes! We offer either a 6-month or 1-year warranty, depending on the specific product.
Payment Methods
Website and storefront accepted payment methods
We accept PayMe, bank transfer (FPS), PayPal (PayPal supports payments via Visa, Mastercard, and American Express), Hong Kong Government Procurement Card, Octopus, and Alipay.
Still have questions?